Port Dover

(519) 583-2020

Waterford

(519) 900-1393

Our Optometric Assistants

  • tracy
    Tracy Cochrane
    CCOA

    Tracy has been a part of the Norfolk Family Eye Care team since the start of the new millennium. She earned her certification as an Optometric Assistant in 2003 and is proud to serve the office and the patients as the Office Manager for all 3 locations. Her dedication and hard work have helped grow the practice to what it is today.

  • Lisa
    Lisa Shaw
    CCOA

    Lisa joined Norfolk Family Eye Care in 2006 and earned her certification as an Optometric Assistant in 2007. She is now the Dispensary Manager in the Simcoe location and specializes in eyewear selection and fitting.

  • Elaine
    Elaine Huxley
    CCOA

    Elaine is a life long resident of Port Dover. After a long career in the banking industry and obtaining her Health Care Office Assistant certificate from Fanshawe she started working for Dr. Craig in 2007 and became a Canadian Certified Optometric Assistant in 2008.

  • Chrissy
    Chrissy Wolf
    CCOA, RIO

    Chrissy started working for Norfolk Family Eye Care in May of 2008.  

    She has extensive knowledge in spectacle and contact lens designs through the Canadian Certified Optometric Assistant certification in 2009 and her Optical Science courses through NAIT.

    She now manages NFEC's newest location in Waterford and is a certified TempSure Envi technician at the Revive Eye Spa.


  • Janel
    Janel Rutter
    CCOA

    Janel is proud to be born and raised in Norfolk County. She is a Canadian Certified Optometric Assistant and has been a part of Norfolk Family Eye Care’s team since 2012.

  • Lauren
    Lauren Cumming
    CCOA

    Since May 2013, Lauren has been an optometric assistant at Norfolk Family Eye Care and obtained her Canadian Certified Optometric Assistant certification in October 2013. Lauren will dedicate herself to making each patient feel welcomed.

  • Kim
    Kimberly Duke
    CCOA

    Kim has worked at Norfolk Family Eyecare since 2018 and came to us with a background in optical. She worked 3 years in the industry in Oakville.

    A city girl at heart, she is a little bit country and a little bit rock n ‘roll !

  • a
    Kaiden Wise

    Kaiden has lived in Norfolk County her whole life, joining the NFEC team in 2018. She holds a Bachelor of Science degree from McMaster University in Hamilton. Come see Kaiden in the frame gallery to pick out your next pair of glasses!

  • Leah
    Leah Bueckert
    CCOA

    Leah joined the NFEC team in October 2019, and has completed the CCOA course in 2020 to become a certified Optometric Assistant.

    You will find Leah primarily in Simcoe in the frame gallery helping choose your new eyewear. She loves helping patients find their perfect stylish eyewear...preferably in a cool shape or colour...pink is her fave!  She is also our newest lab tech, cutting, assembling and polishing your new specs!  

  • Ruth
    Ruth Stephen

    Ruth is proud to be a born and bred Jarvis girl!  You will find her in our Simcoe location and probably hear her lovely voice over the phone. She is happy to greet you with a bright smile and is willing to help in any way she can. She keeps all the NFEC team organized and on track!
    When Ruth isn’t working she can be found playing with her granddaughter, Rory, or enjoying time with her daughters, Jessi and Heather, or playing with the family’s Clydesdales.  She can also be found in the company of her faithful companion, Hooch -the beagle French bulldog cross. 

  • Lyndsay
    Lyndsay Donaldson

    Lyndsay works primarily in our Port Dover location; she will welcome you into either location with her vibrant personality and infectious smile. 

  • Shannon
    Shannon Mulligan

    Shannon joined NFEC's team in 2021. She enjoys baking and cooking almost as much as putting things high on top shelves so nobody can reach them! She has travelled all around Canada but there's no place like Norfolk County.

  • Sabrina
    Sabrina Howie

    coming soon!

  • a
    Holly May

    Holly joined the NFEC team as an Optometric Assistant in2021. She is currently working towards her CCOA certification. You can find herat all three of our locations, happy to assist you with a smile.

  • Mikayla
    Mikayla Coates

    NFEC was excited to welcome Mikayla in March 2022. You can find her in her hometown at our Waterford office.  She enjoys making every patient's experience warm and welcoming.  

    Mikayla is a graduate of Early Childhood Education and knows the importance of vision care at an early age.  Although she loves working with all patients, she particularly loves making all kiddos feel comfortable during their time spent in our office.


  • Monique
    Monique Moran

    Monique joined the NFEC family in June 2022 and brings with her over 25 years of Aesthetics experience. Originally from Mississauga, she has called Simcoe home for the last 26 years. 

    She's passionate about helping people feel beautiful in their own skin. Specializing in skin specific facials and peels that will definitely leave you feeling relaxed and rejuvenated. 

    Come visit her at Revive Eye Spa within our Waterford location for a free consultation!

  • a
    Akeisha Barrow-Pollard

    Akeisha was born and raised in Barbados before moving to Canada during her teenage years.

    Before joining NFEC in 2022 she has completed degrees in Psychology and Social Work and utilizes her passion for helping people in our office.

    You can find her in many areas of the office helping patients to have the best experience possible. She might greet you at the front desk, complete some scans for your comprehensive eye exam, or even help you in our frame gallery with your glasses.

    Hopefully you will get to interact with her when you come into one of our 3 wonderful locations!

  • a
    Stephanie Sullivan

    Stephanie has been the eyecare world for over 20 years, but she started working at NFEC in 2022.  She is a Canadian girl, but lived in New Jersey for 20 years.  She is happy to be back home in Canada and loves getting to know patients and helping keep their eyes healthy!

  • a
    Nicole Kimmerly

    Nicole was born and raised in Grey County and has recently relocated to Norfolk County. She has previous optometric experience and earned her CCOA designation in 2022. Nicole enjoys working in a fast-paced environment and loves helping patients see their best. You can find her at the front desk or in pre-test in Simcoe!

Location

Find Us On a Map

Hours of Operation

Simcoe Office

Monday

9:00 am - 7:00 pm

Tuesday

9:00 am - 7:00 pm

Wednesday

8:30 am - 5:00 pm

Thursday

8:30 am - 5:00 pm

Friday

8:30 am - 11:30 am

Saturday

Closed

Sunday

Closed

Port Dover Office

Monday

9:00 am - 5:00 pm

Tuesday

9:00 am - 5:00 pm

Wednesday

9:00 am - 5:00 pm

Thursday

9:00 am - 5:00 pm

Friday

9:00 am - 11:30 am

Saturday

Closed

Sunday

Closed

Waterford Office

Monday

9:00 am - 5:00 pm

Tuesday

9:00 am - 5:00 pm

Wednesday

9:00 am - 5:00 pm

Thursday

9:00 am - 5:00 pm

Friday

9:00 am - 11:30 am

Saturday

Closed

Sunday

Closed

Simcoe Office

Monday
9:00 am - 7:00 pm
Tuesday
9:00 am - 7:00 pm
Wednesday
8:30 am - 5:00 pm
Thursday
8:30 am - 5:00 pm
Friday
8:30 am - 11:30 am
Saturday
Closed
Sunday
Closed

Port Dover Office

Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 11:30 am
Saturday
Closed
Sunday
Closed

Waterford Office

Monday
9:00 am - 5:00 pm
Tuesday
9:00 am - 5:00 pm
Wednesday
9:00 am - 5:00 pm
Thursday
9:00 am - 5:00 pm
Friday
9:00 am - 11:30 am
Saturday
Closed
Sunday
Closed