Welcome to Norfolk Family Eye Care

Your Optometrist in

Simcoe and Port Dover, ON

Call Simcoe at 519-426-0415 or Port Dover at 519-583-2020 
Text Simcoe at 289-805-4464 or Port Dover at 365-653-0463


NEW OFFICE POLICIES AS OF MAY 13TH, 2021

WE ARE OPEN!

Norfolk Family Eye Care is open for routine care.  We have policies in place to keep staff and patients safe.  All visits to the office are by APPOINTMENT ONLY (this includes pick-ups of contacts and glasses, adjustments/repairs, etc). 

All patients entering the office must have a scheduled appointment.  This helps to reduce congestion and maintain physical distancing.  This includes contact lenses/eyewear pick-ups, eyewear adjustments, and repairs.

We are offering tele-optometry appointments to patients that would like a consult from the comfort of their home.  This only applies to certain ocular concerns. Please call our office to see if this would benefit you.

We have implemented office policies and protocols including enhanced cleaning procedures. 

Everyone entering the office will have their temperature taken with a non-contact thermometer.  This includes patients, staff, and doctors.  Anyone with a fever will need to reschedule their appointment.  If a doctor or staff has a fever, they will not be able to report to work and will be sent home.

Everyone will be screened for COVID-19 symptoms and not allowed entry if screens positive.  Please click here to fill out our COVID-19 questionnaire within 24 hours of your scheduled appointment. 

All of our frames are cleaned after being tried on.  We are providing an even more personalized eyewear selection service where the staff hand select the frames from our display boards.  Patients are not handling any of the frames.

Please arrive only 5-10 min before your appointment or you may need to wait in your car.

Due to the reduction of appointment slots each day, we are implementing a strict $50 no show fee. This is for anyone that cancels their appointment with less than 24 hours notice. 

Patient Safety Protocols

If you do enter our office, please follow these hygiene protocols for your safety and ours:

·         Please come in alone, unless you are with a child, require a translator, or have a mobility issue.

·         Please leave all extra unnecessary items such as food, drink, coats, or large bags in your car or at home.

·         Wear your own mask. If you don’t have access to  one, masks are available for purchase at the office for $2.

·         Practice physical distancing at the office.  Maintain a 2m/6ft distance when possible and avoid touching anything you don’t need to.

·         Wash hands with soap and water/hand sanitizer before and after entering

·         Hand sanitizer is available in the entryway, at our reception desk and throughout the entire office

·         If you cough or sneeze, use a tissue or into your bended elbow and wash or sanitize your hands immediately afterwards

·         No shaking of hands, hugging, or touching

Dr. Jane Van Dyk, Dr. Katie Ryan, Dr. Matthew Craig, Dr. Janki Kapadia, and the Norfolk Family Eye Care team strive to provide the finest in optometry services. We invite you to browse our website to learn more about our optometry services, and invite you to join our patient family by scheduling an eye exam appointment at our office.

Norfolk Family Eye Care is a full service eye and vision care provider and will take both eye emergencies as well as scheduled appointments. Patients throughout Norfolk County and surrounding area come to Norfolk Family Eye Care because they know they will receive the personal attention and professional care that is our foundation. Our team is dedicated to keeping our patients comfortable and well-informed at all times. At Norfolk Family Eye Care, we will explain every exam and procedure and answer all of our patient's questions. We will work with vision insurance providers to ensure good eye health and vision care for all of our patients and provide direct billing when available.

Our Approach to Optometry

Our one-on-one approach to optometry makes our staff the eye and vision care providers of choice in the area. Our optometrist offers the following services: complete eye exams, contact lenses, glasses, glaucoma testing, and pre- and post-operative care. For a complete list of services, visit our services page or call our office.

At Norfolk Family Eye Care, we are dedicated to providing high-quality optometry services in a comfortable environment. 

Dr. Jane Van Dyk | Dr. Katie Ryan | Dr. Matthew Craig | Dr. Janki Kapadia
Optometrists | Norfolk Family Eye Care

420 Norfolk St S.
Simcoe, ON N3Y 2X1
519-426-0415

87 Thompson Drive, Unit 4
Port Dover, ON N0A 1N4
519-583-2020

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Testimonials

  • The most thorough eye examination I have ever received. I am very impressed.

    - E.S
  • I am very pleased with the wonderful service and how accessible the eye examination was.

    - B.D

Location

Find Us On a Map

Hours of Operation

Simcoe Office

Monday

9:00 am - 7:00 pm

Tuesday

9:00 am - 7:00 pm

Wednesday

8:30 am - 5:00 pm

Thursday

8:30 am - 5:00 pm

Friday

8:30 am - 5:00 pm

Saturday

9:00 am - 1:30 pm

Sunday

Closed

Port Dover Office

Monday

9:00 am - 5:00 pm

Closed over lunch from 12:15pm to 1:00pm

Tuesday

9:00 am - 5:00 pm

Closed over lunch from 12:15pm to 1:00pm

Wednesday

9:00 am - 6:00 pm

Closed over lunch from 12:15pm to 1:00pm

Thursday

9:00 am - 5:00 pm

Closed over lunch from 12:15pm to 1:00pm

Friday

9:00 am - 5:00 pm

Closed over lunch from 12:15pm to 1:00pm

Saturday

Closed

Sunday

Closed

Simcoe Office

Monday
9:00 am - 7:00 pm
Tuesday
9:00 am - 7:00 pm
Wednesday
8:30 am - 5:00 pm
Thursday
8:30 am - 5:00 pm
Friday
8:30 am - 5:00 pm
Saturday
9:00 am - 1:30 pm
Sunday
Closed

Port Dover Office

Monday
9:00 am - 5:00 pm Closed over lunch from 12:15pm to 1:00pm
Tuesday
9:00 am - 5:00 pm Closed over lunch from 12:15pm to 1:00pm
Wednesday
9:00 am - 6:00 pm Closed over lunch from 12:15pm to 1:00pm
Thursday
9:00 am - 5:00 pm Closed over lunch from 12:15pm to 1:00pm
Friday
9:00 am - 5:00 pm Closed over lunch from 12:15pm to 1:00pm
Saturday
Closed
Sunday
Closed